Get in touch with us

To find your nearest Relationship Centre and normal opening hours, please use the Location Finder below.

During normal opening hours, if you need to get in touch with us, you can call us on 0333 207 4007.
Our lines are open 9.00am to 5.00pm Monday to Friday (10.00am to 5.00pm Wednesday).

Our Relationship Centres, Head Office and phone lines will be closed for the Christmas and New Year holidays on the dates shown below:

• 24th December – open until 1.00pm
• 25th December – closed
• 26th December – closed
• 31st December – open until 1.00pm
• 1st January - closed
• 2nd January – closed

Please also note payment times for withdrawals from savings accounts during the Christmas and New Year holidays:

• Withdrawals from your savings account made after 12.00pm (noon) on Tuesday 24th December will arrive in your nominated UK bank account on Friday 27th December.

• Withdrawals from your savings account made after 3.00pm on Friday 27th December will arrive in your nominated UK bank account on Monday 30th December.

• Withdrawals from your savings account made after 11.00am on Tuesday 31st December will arrive in your nominated UK bank account on Thursday 2nd January.

If we call you, the number displayed on your phone will be 0131 314 2298. You can call us back on 0333 207 4007 if you’d prefer.
We’re committed to ensuring the security and privacy of your personal and financial information. As part of this commitment, we’ll never ask you for your password information or sort code on any outbound calls.